Every Plumbing Service Dispatch Can Send Help For
Pick the page that matches what is going wrong. Each one explains the problem in plain words, what to do first and what a plumber will look at. When you are ready, one call reaches dispatch.
- Licensed and insured plumbers
- Same-day service when available
- 24/7 emergency dispatch
Leaks, Pipes and Water Lines
Water in the wrong place is the most common reason people call. These six pages cover leaks you can see, leaks you cannot, frozen lines, old supply pipes, the buried line to the house and what to do once water has spread.
Leak Detection and Repair
A wet ceiling, a meter that moves with every tap off or a bill that jumps. This page covers how a plumber confirms where the water is going before opening anything.
Read the service pageSlab Leak Detection and Repair
Hot spots on a floor, the sound of running water under it or damp flooring. Read what to confirm about your house first.
Read the service pageBurst and Frozen Pipe Repair
A split line in a cold snap, or a pipe that has frozen but not yet burst. Covers the first steps and when to call.
Read the service pageRepiping and Pipe Repair
Low pressure, brown water or repeated leaks in the same house. Covers how a plumber judges patching against replacing supply pipes.
Read the service pageWater Line Repair
The buried line from the meter to the house: wet ground, a spinning meter and falling pressure.
Read the service pageWater Damage Restoration
Water has already spread. Covers shutting it off, removal and drying, and what to photograph.
Read the service pageWater spreading right now?
Main valve off first, then call. Dispatch will say what else to turn off.
Drains, Sewers and Fixtures
Slow drains, backups and fixtures that misbehave. If more than one fixture is affected at once, the problem is usually past the fixture, and the sewer page is the one to read.
Drain Cleaning and Clogs
Slow sinks, gurgling and clogs that keep returning, with the point at which a plunger stops being enough.
Read the service pageSewer Line Repair and Replacement
Backups at several fixtures, sewage smell or a line that cannot be cleared. Covers camera inspection and repair options.
Read the service pageFaucet and Sink Repair
Dripping faucets, weak flow, leaking handles and a cabinet that stays damp under the sink.
Read the service pageToilet Repair and Installation
Running, clogging, rocking and leaking toilets, plus what replacement involves.
Read the service pageGarbage Disposal
Humming, jamming or leaking units, and when repair makes sense against replacement.
Read the service pageHeaters, Gas, Treatment and Projects
Water heaters, gas lines, water treatment, remodels and work for businesses. Gas work and larger projects need a county permit, so those pages explain what to expect.
Water Heater Repair
No hot water, rumbling, leaks at the base or a pilot that will not stay lit.
Read the service pageWater Heater Installation
Swapping an old tank for a new one and what to decide before the visit.
Read the service pageTankless Water Heaters
Switching to an on-demand unit: how it works and whether it fits your house.
Read the service pageGas Line Installation and Repair
New appliance connections, suspected leaks and the permit that comes with gas work.
Read the service pageWater Softener and Filtration
Hard water, spots and taste complaints, and what to test before buying equipment.
Read the service pageRemodel and New Construction Plumbing
Kitchens, baths, additions and new builds: rough-in, fixtures and inspections.
Read the service pageCommercial Plumbing
Shops, restaurants and offices: backups, heaters and fixtures for a business.
Read the service pageNot Sure Which Page Fits Your Problem?
Match what you see to the likely page. If your symptom is not here, call anyway. Dispatch asks a few questions and routes the call.
| What you notice | Where to start |
|---|---|
| Water on the floor and still coming | Main valve first, then see frozen and split pipes or water damage |
| Meter turns with every tap off | finding a hidden leak or the buried line |
| Two or more drains slow or backing up | the sewer line page |
| One sink or tub drains slowly | clearing a clog |
| No hot water | repairing the heater |
| Smell of gas | Leave the house and call 911 or the gas utility first. Then see gas line repair |
What Happens After You Call
Calls go to a dispatcher who answers around the clock. The steps below are the same for every service on this page.
- Tell the dispatcher your address and what happened.
- Follow the shutoff advice, such as closing the main valve, while a plumber is lined up.
- A licensed and insured local plumber is dispatched as soon as one can take the job. Same-day visits depend on the hour and the distance, and no arrival time is promised.
- Diagnosis comes first, then a written quote. Terms are agreed directly with the plumber.
Get everyone out and phone 911 or the gas company from a safe distance. Nothing plumbing-related starts until the hazard has passed.
Services This Site Does Not List
This site covers wet-space plumbing inside and up to the house. Yard drainage and sprinkler systems are separate trades, so dispatch will point you elsewhere rather than send the wrong person. A short call settles it.
If your problem sits between two pages, such as a leaking tank that also needs a new gas connection, describe the whole thing on the phone.
Know the problem? Make the call
Dispatch answers any hour and routes you to the right plumber serving your area.